FAQ

 

 

Do you accept returns?

Due to hygienic reason, we do not accept returns. However should there be an issue with getting the wrong item, or it wasn't what you wanted, and it has NOT be used, we will accept it to exchange for the correct items! 

 

What teethers are available for Play Gym Sets?

For our Gym Sets, we typically will do two wooden teethers and one silicone teether, unless otherwise requested. Available wooden teethers include: bird, elephant, camera, fish, guitar, heart, start, and rocking horse. Available silicone teethers include: oreo, dinosaur, elephant, geo fox head, owl, deer, and rainbow. Please note that these are teethers that we carry often, however if there is something you would like and it is not mentioned, we will work to try and get the teether you want!

 

Are the necklaces safe for babies?

All of our products are made with BPA Free, food grade silicone beads and/or natural wood beads. This means that, yes, they are safe to go in the mouths of babies! Like any toy or item, should the beads become loose, they do pose as a chocking hazard. Like anything you give a baby to play with, we urge parents to not leave their child unattended when using our products due to the possibility of a ring break and beads coming loose, or string breaking, and thus becoming a chocking hazard for your child.

 

How can I order something different from what is offered on your site?

There is a 'Custom Order' option! Once you select this, there will be the option to choose what type of item you want (ie: soother clip, rattle, necklace), if you would a teether with your order, there will also be the option to select which one from a list of teethers we will carry fulltime. Pick your product, and at check out there is a 'add note' section where you can input the colors you'd like! If you do not see a teether you are interested in, please message us to find out if it is available for us to get! 

 

What is your turn around time?

I will be working hard to keep a majority of items offered in stock! However, since I will still be doing markets, we have set our TAT to 1-2 weeks. This is to allow time to order in any beads or teethers needed to complete your order! If, for any reason, your cannot be completed within this time frame, you will be contacted!